Rental & industrial · USA

Herc Rentals Responsive equipment-rental website

UI design and responsive QA for hercrentals.com: equipment catalogue, rental flow, locations, ProContractor and the customer dashboard, reviewed screen by screen on tablet.

Herc Rentals website: a long responsive page from the equipment catalogue
Client
Herc Rentals (USA)
Domain
Rental & industrial
Type
Website
Location
On-site at the client in Florida, USA (via Wipro)
Role
UI Designer & Developer
Client site
Visit live site ↗The current version may differ from my work.

The brief

Herc Rentals needed its equipment-rental website to work as well on a tablet on a job site as on a desktop in the office: browsing the catalogue, renting, finding a branch, ProContractor and the customer dashboard.

What I did

  • UI design of the key templates: catalogue, equipment detail, rental flow, locations, ProContractor and the customer dashboard
  • Annotated responsive review on iPad, screen by screen
  • Fixes listed on each screenshot and handed to the development team

The iPad captures from the review, each with its notes for the developers, in the order a customer meets them.

Home, with iPad review notes
Solutions: the services overview, with review notes
Equipment rentals: the catalogue entry, with review notes
ProContractor, with review notes
Welcome: account setup after sign-up, with review notes
My Herc: the customer dashboard, with review notes
Dashboard reporting and photo book, with review notes
No results: the empty search state, with review notes

Tablet redesign

The clean tablet redesign of the rental flow, from the home page to a confirmed reservation; click any screen to see it at full length.

1 · Home: where a rental starts
2 · Category: equipment of one type
3 · Product detail: the chosen equipment
4 · Delivery information
5 · Confirmation, with the reward points earned
6 · Pending reservations
7 · Incentives: what the points can buy

Outcome

Every key template was designed and reviewed on tablet, and the annotated fixes went to development as one clear list per screen.